The term functions as a proper noun, designating the specific emergency telephone dispatch service for the Mexican state of Zacatecas. It represents the localized implementation of Mexico's national 911 emergency system, which standardizes access to police, medical, and firefighting services. This system centralizes emergency communications, replacing a previously fragmented network of different local numbers for various services.
Operationally, this service is managed through a centralized command center, often a C5 (Centro de Coordinacin, Control, Comando, Comunicacin, Cmputo e Inteligencia). When a call is placed to the number within the state's jurisdiction, it is routed to this center. Trained operators assess the nature of the emergency and dispatch the appropriate first responders, such as the Polica Estatal, Cruz Roja Mexicana (Red Cross), or Proteccin Civil (Civil Protection). The system integrates telecommunications with dispatch logistics and, in many cases, a network of public surveillance cameras to provide real-time situational awareness.
The practical application of this system is to provide a single, unified point of contact for any citizen or visitor experiencing an emergency within the state of Zacatecas. Its existence and efficiency are critical components of the region's public safety infrastructure. The service is designed to reduce response times and improve the coordination among different emergency agencies, thereby enhancing the overall effectiveness of crisis management and public assistance.
